Remove the default username from the name field, if it’s not your Goucher username. From there, you’ll see a list of your current print jobs.Ĭlick the refresh icon, you should now see a window to enter in a new username and password for the printer. On your dock, there is a printer icon with an exclamation mark as shown.Ĭlick on the printer icon to open up your print queue. This is the easiest and quickest solution, although it may not work on some older Macs. Please note, you should always be on GoucherWiFi, not GoucherGuest when printing. This error also occurs if your password changes or expires without updating the keychain If those credentials are saved to to the keychain, this error will continue to occur on any future print jobs. in the format of either josmi001 or jsmith) this error will occur. If you do not change the name from the Mac login to your Goucher username (ex. Your Mac by default, will attempt to use the local account name on your computer to login to the printer and save it to the keychain. This error is caused when incorrect credentials are entered when going to print. The “Hold for Authentication” error, as shown below is common on Apple devices. Hold for Authentication Error – Why this Happens
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